Conversational AI is a collection of technologies that enable computers to recognize and interpret natural language inputs in order to interact with humans. Simply put, they allow us to interact with machines in the same way we do with other people.
Unlike computer language, which has set rules and functions in zeros and ones, human language is extremely complicated. Consider how long it takes a toddler to learn to speak with his or her tongue. Learning to speak naturally is challenging for a multitude of reasons.
Because of the variances in how humans communicate and give richness and color to our talks, computers have a hard time understanding us.
Conversational AI’s value stems from its capacity to bridge the gap between humans and computers, resulting in more natural and meaningful interactions — whether it’s a live in-app discussion or a voice call.
Is there an AI that can hold a conversation?
Virtual assistants are one of the most common types of artificial intelligence that can have a conversation. Examples include Siri, Alexa, Cortana, and Google Assistant.